1. Information we collect
- Account details — name, email, phone number and country provided at registration.
- Verification data — identity documents required by partner brokers for anti-money-laundering checks.
- Usage data — device type, browser, IP address and pages visited, collected via cookies.
2. How we use your information
- To create and secure your Syntex AI account
- To connect you with a regulated broker in your region
- To provide support and important service notices
- To improve the Syntex AI platform and prevent fraud
3. Sharing
We never sell your personal data. We share it only with partner brokers, verification providers and hosting services that need it to deliver the service, and with authorities where required by law.
4. Cookies
We use essential cookies to keep you signed in and analytics cookies to understand site usage. The language switcher uses a cookie to remember your chosen language. You can block cookies in your browser settings.
5. Data security and retention
Data is encrypted in transit and at rest, and access is restricted to authorised staff. We keep information only as long as needed for the purposes above or as required by financial regulations.
6. Your rights
Depending on where you live (including under GDPR, UK GDPR, Canada's PIPEDA and Australia's Privacy Act), you may access, correct, delete or export your data and object to certain processing. To make a request, contact us.
7. Children
Syntex AI is only for adults aged 18 or over. We do not knowingly collect data from minors.
8. Changes
We may update this policy and will revise the date above when we do.