Email support
The fastest way to reach us is by email: support@syntex-ai.sbs. Please include the email address linked to your account so we can find you quickly. Never send your password — we will never ask for it.
What we can help with
- Syntex AI registration and account verification
- Using the Syntex AI app, demo mode and risk settings
- Questions about deposits and withdrawals with partner brokers
- Press, partnership and media enquiries
Support hours
Monday to Friday, 08:00–20:00 GMT, with limited weekend coverage. We serve users across Canada, the United Kingdom, Australia and many other regions.
Before you write
Many answers are already on our home page FAQ. For details on how we treat your data, see the Privacy Policy.